Frequently Asked Questions
Q When could I get the quotation?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please notify us in your inquiry so that we will prioritize your request.
Q Do you accept small orders?
Please feel free to contact us no matter how many products you want; we will try our best to provide the best price for you.
Q Do you accept sample orders?
Yes, we accept sample orders to test and check quality. The pricing for samples is also competitive.
Q What is the lead time for production?
Sample lead time is 1-7 days. Mass production usually takes 5-25 days after receiving the deposit, depending on the specific order quantity.
Q What payment terms do you accept?
Usually, payment terms such as L/C and T/T can be accepted.
Q How do you handle delivery and costs?
We can deliver via ship, air, or express. Delivery costs depend on the method, destination, and weight. Local taxes are subject to the customer's local customs regulations.
Diva Lights
