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Frequently Asked Questions
Q1: What is your main product line?
A1: We mainly produce LED bulbs, filament bulbs, flood lights, panel lights, spot lights, strip lights, tubes, corn lights, and specialized Edison bulbs.
Q2: What is the warranty for the lamps?
A2: We provide a 2-3 year warranty depending on the model. If quality issues occur within this period, we handle replacements and associated costs.
Q3: Can I use my own logo or design on goods?
A3: Yes, customized logos and designs for mass production are fully supported (OEM).
Q4: Can we design our own packaging?
A4: Yes. While we have default regular packing, we can manufacture based on your specific packaging design requirements.
Q5: Can you supply samples?
A5: Yes, samples can be supplied. The sample and courier charges are typically refunded after a formal bulk order is placed.
Q6: What is the estimated delivery time?
A6: Regular OEM and ODM orders take approximately 30 days. If there are no special packaging requirements, delivery can be as fast as 20 days.