❓
Frequently Asked Questions
When can I get the quotation?
We usually quote within 8 hours of receiving your inquiry. If you have a very urgent project that requires our quick response, please contact us so we can make your inquiry a priority.
How can I obtain samples for quality inspection?
After the price is confirmed, you can ask for samples to check our quality. If the quantity exceeds our MOQ, the sample fee can be refunded upon order confirmation.
Why should I choose your lighting products?
We have over 200 skilled workers and an R&D team with more than 20 years of experience. Our products are certified by CB, CE, ROHS, COC, BIS, SAA, and ETL to ensure international quality standards.
What payment methods and currencies do you accept?
We accept USD, EUR, HKD, GBP, and RMB. Accepted payment methods include T/T, L/C, Credit card, PayPal, and Western Union.
Can you provide ODM/OEM services?
Yes, with more than 20 years of experience in the lighting industry, we are fully equipped to provide professional ODM and OEM services tailored to our customers' needs.
What is the typical delivery time for orders?
The delivery date for normal mass production is about 15-30 days, while samples typically take 7-10 days depending on the specific item.