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Frequently Asked Questions
Can I have a sample order for this led light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the expected lead time for production?
Samples typically require 3-5 days. For mass production orders, the lead time is approximately 1-2 weeks depending on quantity.
Is there a minimum order quantity (MOQ)?
We offer a low MOQ; even 1pc for sample checking is available.
How are the goods shipped and how long is the delivery?
We usually ship via DHL, UPS, FedEx, or TNT, taking about 3-5 days to arrive. Airline and sea shipping options are also available.
Can I customize the product with my own logo?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of warranty do you provide?
We offer a comprehensive 5-year warranty on our lighting products, including free replacement for quality issues.