Frequently Asked Questions
Can you provide free samples for testing?
Yes, we can provide free samples, although customers are responsible for the shipping costs.
What is the estimated delivery time for orders?
Samples typically take 3 days, while mass production orders generally require 25-30 days.
Is there a minimum order quantity (MOQ) limit?
We are flexible and accept trial orders to help you get started.
What is the warranty period for these LED products?
We offer a reliable warranty of 2 to 3 years depending on the specific model and requirements.
Can I customize the products with my own logo?
Yes, we provide customization services for both the products and the packaging to meet your branding needs.
Which certifications do these LED downlights hold?
Our products are fully certified with CE, EMC, LVD, REACH, and RoHS standards to ensure international quality compliance.