Frequently Asked Questions
Q1. Can I have a sample order for this LED panel light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What is the typical lead time for production?
Samples can be prepared within 3 days, while mass production typically requires 2-3 weeks depending on the order volume.
Q3. What is the Minimum Order Quantity (MOQ)?
Our MOQ is very flexible, starting from just 1 piece for quality testing.
Q4. How are the goods shipped and how long does it take?
Samples are usually shipped via DHL, UPS, or TNT and take 3-5 working days. Large orders are typically shipped by sea or air freight.
Q5. Do you offer a warranty for your lighting products?
Yes, we provide a 2-year warranty for our products to ensure long-term reliability and customer satisfaction.
Q6. What types of lighting products do you specialize in?
We offer a wide range of products including LED display arm lights, LED flood lights, banner lights, strip lights, and ultra-thin panel lights.