Frequently Asked Questions
How long does it take for goods to be shipped?
If adequate stocks are available, products can be delivered in 1 day. Otherwise, for sample orders, 3-5 days; for large quantity orders, products will depart within 15-20 days after the deposit is received.
Do you have any MOQ limit for the products order?
Yes, products can be customized according to your requirements, such as logo printing and package printing. MOQ varies depending on product availability.
What about the warranty? What if the products go wrong?
All our products provide a 1-5 years warranty. Should you encounter any issues, please reach out to us directly for a quick resolution.
How long is the service life of your products?
The lifespan is determined by the quality of the power supply and chip. With high-quality components, our products can serve 30,000 to 50,000 hours.
Do you sell accessories separately?
Yes, all related accessories can be sold independently. Please inquire for further details.
How do you control the product quality?
All raw materials are sourced by professional buyers. We implement a standardized and scientific Quality Controlled Process that is strictly executed to ensure reliability.