❓ FAQ
Can you provide OEM or ODM service?
Yes, our company professionally takes OEM and ODM service depending on our excellent R&D team, perfect quality and lighting solutions, just tell us your ideas.
How can I get a sample for quality check?
After price confirmation, you can require samples to check our quality. If you need samples, we will charge the sample cost. But the sample cost can be refunded after order confirmation if the quantity exceeds our MOQ.
When can I get the quotation?
We usually quote within 12 hours after getting your inquiry. If you have a very urgent project that needs a quick response, please contact us so that we will regard your inquiry as a priority.
What's the lead time for mass production?
It depends on the order quantity and the season. Our usual practice is around 20-30 days after the deposit payment. We suggest starting inquiries 40 days before the date you wish to receive the goods.
What are the terms of delivery?
We accept EXW, FOB, CIF, etc. You could choose one of the most convenient and cost-effective ways for your needs.
What is the warranty for the products?
We offer a 3 to 5-year warranty depending on the specific model and requirements, ensuring long-term reliability for our LED lighting solutions.