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Our Service
24h Response
Inquiries related to products or prices will be replied within 24 hours.
Expert Support
Well-trained and passionate sales staff answer all your questions in English.
OEM/Customized
Service available for both the product specifications and the packaging.
R&D Capability
Experienced engineers and technicians are available for ODM projects.
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Frequently Asked Questions
Q: Are you a direct factory manufacturer?
A: Yes, we are a professional LED lighting manufacturer. Our main product line includes LED downlights, panel lights, linear lights, and industrial flood lights, primarily exported to Europe, Australia, and South America.
Q: What is the typical lead time for an order?
A: Sample orders are generally processed within 5-7 working days. For mass production orders, the lead time is approximately 30-35 days after receiving the deposit.
Q: What kind of warranty do you provide?
A: We offer a standard 3-year warranty (with options for 2 to 5 years depending on specifications). All products undergo strict testing by our QC team before shipment.
Q: Can I customize the color temperature of the lights?
A: Yes, our LED panel lights are available in standard color temperatures of 3000K (Warm White), 4000K (Natural White), and 6500K (Cold White) to suit different environments.
Q: Is the IP65 rating suitable for humid environments?
A: Absolutely. The IP65 rating ensures the light is protected against dust ingress and low-pressure water jets, making it ideal for bathrooms, kitchens, and semi-outdoor areas.
Q: Do you offer wholesale pricing or OEM services?
A: Yes, as a factory-direct provider, we fully support OEM/ODM projects and offer competitive wholesale pricing for long-term business partners.
Diva Lights
