Frequently Asked Questions
Q: Are you a direct lighting manufacturer?
A: Yes, we are a professional LED lighting manufacturer. Our main product range includes LED downlights, waterproof lights, linear lights, panel lights, and street lamps exported globally to Europe, Australia, and South America.
Q: Do you offer wholesale prices and OEM services?
A: Absolutely. We seek long-term business cooperation and provide full OEM/ODM support to offer the most competitive wholesale prices while maintaining high quality.
Q: What is the lead time for orders?
A: Samples are typically ready within 5-7 working days. For mass production orders, the lead time is approximately 30-35 days after receiving the deposit.
Q: What is the warranty policy for these LED lights?
A: We offer between 3 to 5 years of warranty. All products undergo strict testing by our QC team. If any quality issues arise during the warranty period, we take full responsibility for resolution.
Q: Can these downlights be used in bathrooms or outdoors?
A: Yes, these lights are IP65 rated, making them highly dustproof and waterproof. They are suitable for bathrooms, kitchens, porches, and other outdoor accent lighting needs.
Q: How do I change the color temperature?
A: Each fixture has a simple-to-use switch connected to the driver or J-box that allows you to select 3000K, 4000K, or 5000K before installation.
Diva Lights
