Can we customize our brand?
Yes. We welcome customization. Please inform us of your detailed market demand, and we will discuss and propose helpful suggestions to find the best solution for you.
What are your terms of payment?
Usually, we accept T/T and irrevocable L/C at sight. For regular orders, the terms are 30% deposit and full payment before delivery of the goods.
What are your terms of delivery?
We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost-effective for you.
How long is the production lead time?
Generally, it takes 5-7 days for sample making and 10-25 days for bulk orders. The lead time of mass production depends on the quantity of orders.
What are your terms of packing?
Generally, we pack our goods in neutral cartons. For fragile items, we will use wooden frames. We can also accommodate your specific requirements.
How do you solve quality problems after sales?
Take photos of the problems and send them to us. We will provide a satisfactory solution for you within 24 hours after we confirm the issue.