Our Service
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Your inquiry related to our products or prices will be replied in 24hrs.
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Well trained and passional sales & after-sales staff answer your questions in English.
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OEM and customized made service is available for both product and packing.
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Experienced R&D engineers and technicians are able to do ODM projects.
Frequently Asked Questions
Q: Are you a factory direct manufacturer?
A: Yes, as a professional LED lighting manufacturer, we specialize in LED downlights, waterproof lights, linear lights, and more. Our products are exported globally to Europe, Australia, and South America.
Q: Do you offer wholesale prices and OEM services?
A: Absolutely. We seek long-term cooperation and provide full support with OEM & ODM services to offer the most competitive prices with high-quality standards.
Q: What is the lead time for order shipping?
A: Sample orders are available within 5-7 working days. For mass production orders, the lead time is typically 30-35 days after receiving the deposit.
Q: What are the warranty terms for the LED lights?
A: We offer 2 and 5 years warranty options. All products undergo strict testing by our QC team before shipment. We take full responsibility for any quality issues during the warranty period.
Q: What certifications do your products hold?
A: Our products are fully certified with CE, EMC, and RoHS standards, ensuring safety and quality compliance for international markets.
Q: Can the color temperature (CCT) be adjusted?
A: Yes, we provide a wide range of CCT options from 3000K to 6000K to suit different lighting environments and customer preferences.
Diva Lights
